Shipping, Returns and Gift Wrap!
How much is shipping?
FREE!!! I ship by Canada Post for FREE!!!
How long will it take for my order to arrive?
Orders are shipped within 3 business days of receipt of payment. Rush orders can usually be accommodated, but please contact me to request a rush order before purchasing. If your item seems to be taking an unusually long time to arrive, don't hesitate to email, even if it's just to "check in".
Do you ship to...?
Sailorgirl Jewelry offers worldwide shipping. International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries. Shipping within Canada takes approximately 5 - 7 days. Shipping to the USA is by airmail, usually 5 - 10 business days. Shipping everywhere else is by airmail, 5 - 15 business days.
What about sales tax?
Please note that Canadian residents pay the applicable provincial and federal sales tax. Ontario residents pay 13% HST. The taxes are added when you check out.
What is your return policy?
Please remember the jewelry and beads look larger than life in the pictures, which is why it is important to check the size. I have tried to capture the colours as accurately as possible but many monitors vary.
Everything I sell is 100% guaranteed. I want you to love my jewelry as much as I do. If for any reason you are not pleased with the transaction or your purchase, just let me know, return the item and I will offer a full refund of your purchase price less the shipping costs.
All jewelry arrives beautifully wrapped in happy coloured paper ready for gifting. If your purchase is a gift we can enclose a lovely handmade gift card with a message of your choice for a personal touch. We can even mail it directly to the lucky recipient. Simply write your message in the Notes box when you check out. One less thing for you to do!